Our questions to you
When we first make contact, we always ask all customers a few key questions about their installation environment. This information helps us determine “whether” and, if so, “which” projectors can be used in your setting. We not only want to better understand your wishes and requirements, but also ensure that the projections work very well for you! The more information we exchange, the more professionally we can advise and serve you—so that we can ultimately provide specific pricing information.
These questions include, among others:
At what height can the projectors be mounted in your hall?
Can you provide information on the ambient light on the hall floor? (LUX)
(can be omitted if images are sent)What are the maximum temperatures at the projector installation points?
(only relevant at 50 degrees and above)If you wish to display marking, dividing, or pedestrian path lines, what “color” and “length” should these have initially?
If you want to display instructions, warnings, prohibition signs, etc. (e.g., Caution: Forklifts, No Pedestrians), what type should these be and what display size should they have?
Should the new projectors also be controlled via sensors (light barriers, radar/infrared motion detectors, PLC controls, etc.) independently of the on/off switch?
You are more than welcome to provide your own details if you feel they are important.
Pictures, in particular, are always very helpful, as they allow us to better assess your installation environment (floor conditions, ambient light, etc.)!
After answering the questions and deciding whether and which of our new technologies can be used in your setup, we’ll then provide you with information on our projectors, as well as current price lists, among other things.
Once all the information has been exchanged, we’ll discuss possible next steps—always by phone as well.
At this point, we’d like to note that we only serve customers if we can ensure that the projections will work very well!
Additional Information for New Customers
We recommend that all customers who have never used this technology before avoid equipping entire halls right away. Choose a small section, equip it with projectors, and familiarize yourself with the new technology that way. This way, you can then make your own decisions about where you think certain projectors are suitable and where—in your opinion, not ours—more or less power might be needed. While we can calculate everything in theory beforehand, we cannot, for example, account for your personal perception of brightness!
Due to our company’s very high workload, as well as to protect our projectors, we are “currently” not accepting new customers interested in individual projectors. This policy does not apply to pilot projects.
